Safety & Security

CANADA'S E-BIKE FACTORY OUTLET

We have the BEST brands at the BEST prices! All brands we carry have a comprehensive 2 year warranty.

Help Center

User Manuals, FAQ, Support, and more!

FREE Shipping

All E-Bikes get free shipping within Canada

2 Year Warranty

We offer the BEST warranty in the industry!

Best Price Guarantee

We always have the best prices on the best brands. Period.

FAQ

Where are we located?

Our E-Bike Factory Outlet is located at 1A - 34150 South Fraser Way in Abbotsford, British Columbia.

How can I contact the Factory Outlet directly?

You can call our Factory Outlet directly at 778.360.2122 or by email at hello@alteregobikes.com.

Email is the preferred method of communication as we reply very quickly.

Do you offer test rides?

YES! We want you to try before you buy. We offer test rides in the safety of our private courtyard during fair weather conditions.

Do you service e-bikes?

We have a full service & repair centre for your e-bike.

Booking a Service Drop-Off is easy! Click here to get started.

How much is shipping?

We offer FREE SHIPPING on all e-bikes unless otherwise stated.

How long does it take to ship?

In general, any order will be shipped within 2 business days.

I have many other questions...

Please visit our Help Center

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